Modern process serving and private investigations are not the same business they were ten years ago. Technology has transformed what's possible — and what clients should expect. Here's a look at the technology stack we've built at Faithful Path Investigations and why each piece of it matters.
Body Cameras: The Standard That Should Be Universal
Every Faithful Path server wears a body camera on every attempt. Not most attempts — every attempt. The camera is running before we approach and continues until we leave the location.
Why does this matter? Because what happens at the door is often disputed. A defendant may later claim they were never approached, or that documents were left improperly, or that our server behaved unprofessionally. Body cam footage doesn't care about competing recollections — it shows exactly what happened, exactly when it happened, with no ambiguity.
That footage is preserved and attached to the case file. If you ever need it for court, it's there.
GPS Timestamping: Irrefutable Location Records
Every service attempt is GPS-timestamped with the exact coordinates and time down to the second. This creates a tamper-evident log of every visit to every address — not a server's word, but a verifiable data record.
For affidavits of diligence, this is invaluable. Courts and judges reviewing a motion for alternative service see not just a list of attempts, but documented proof that those attempts actually occurred, at the locations claimed, at the times stated.
AgencyDispatch: Our Proprietary Case Management Platform
We built AgencyDispatch because the process serving and investigations industry lacked a case management platform that matched the documentation standards we hold ourselves to.
AgencyDispatch provides:
- AI-powered case intake — summons and legal documents submitted by email are automatically parsed for defendant name, address, case number, and court details, eliminating manual data entry errors
- Real-time client portal — clients track case status, attempt logs, and uploaded evidence without making a phone call
- Automated status alerts — clients receive notifications when key milestones are reached
- Secure field communications — encrypted messaging between office and field staff
- Court-ready documentation output — affidavits of service and diligence generated from the verified GPS and attempt log data
Licensed Investigative Databases
When skip tracing is needed — whether because a defendant has moved or because an address proves unproductive — we use licensed investigative-grade databases, not consumer search tools. These databases access utility records, postal records, and other verified data sources that aren't available to the general public. The result is faster, more accurate location of subjects who have relocated or are actively hiding.
Why Technology Matters for Your Case
Technology doesn't replace experienced investigators — it makes them more effective. Our servers spend less time on paperwork and more time in the field. Our clients spend less time following up and more time on their actual legal work. Our documentation is stronger because it's built on verified data rather than memory.
When you hire Faithful Path Investigations, you're not hiring someone with a clipboard. You're hiring a technology-forward agency that documents everything, every time. Contact us or call (877) 331-4374 to get started.
Owner and principal investigator at Faithful Path Investigations. Veteran-owned and operated, specializing in process serving and investigations throughout Missouri and nationwide.
Need Help With Your Case?
Contact us for process serving, investigations, or skip tracing — we're ready to deploy.